学内・学会事務請負、翻訳・通訳、デザイン、Web、招聘、国際シンポジウム運営、学術渡航
2021年06月03日
世界の出張、「今後2年間で以前のレベルに戻る」が83%、「対面会議の方がメリットが大きい」は79% ーアメックス調査
アメリカン・エキスプレスおよびアメリカン・エキスプレス・グローバル・ビジネス・トラベル(GBT)が実施した世界の出張者への調査によると、多くのビジネス旅行者が、出張によるイベントや会議は人間関係の構築、充実度や生産性の向上、パフォーマンスの改善などで重要であると考えていることが分かりました。ビジネス旅行者の86%が安全になれば再び出張を再開すると回答。出張の意思決定者のうち83%が、ビジネス旅行は今後2年間で以前のレベルに戻ると回答しました。将来のビジネス旅行については、出張の意思決定者10人に7人(69%)が、リモートワークの増加によってこれからのビジネストリップが増えると答えました。また、意思決定者の85%がビジネス旅行は事業の収益性を高めると回答。一方、多くのビジネス旅行者は出張が自身の専門能力を高める役割を果たすと考えており、たとえば仕事のパフォーマンスを向上させるが82%、仕事の充実度を高めるが83%にも及びました。このほか、意思決定者の87%が、出張は従業員の仕事への取り組みを活性化させると回答。出張は優秀な人材の獲得(84%)や維持(83%)に重要と答えました。リアルとバーチャルとの関係では、ビジネス旅行者の82% 、意思決定者の79%が、対面での会議の方がバーチャル会議よりもメリットが大きいと回答。また、ビジネス旅行者の60% 、意思決定者の63%が、バーチャル会議によって価値のあるビジネス関係を築くことが難しくなったと答えました。バーチャル会議で困難な点としては、「専門的な事案を評価すること」「リアルタイムの回答」「ビジネスチャンスのありそうな人とのネットワーキング」などが挙げられました。仕事の生産性や課題解決については、ビジネス旅行者の84%が生産性が上がると回答。問題解決力も86%が向上すると答えました。さらに、88%が創造性と革新性を生み出すためには出張が必要と答えました。出張の復活に向けては、多くの意思決定者(73％)が、従業員の安全を確保するために既存の出張ポリシーを改訂する必要がある答え、78％が出張ポリシーはパンデミック前とは異なるものになると回答しました。このほか、ビジネス旅行者の53%、意思決定者の56%が、今後出張のために旅行会社を選ぶ際には、サステナビリティに投資している会社を優先するべきと答えています。
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[ 83% - Business travel would return to previous levels over the next two years, 79 % - the benefits of in-person events and meetings outweigh the convenience of virtual participation]
According to a survey of global business travelers conducted by American Express and American Express Global Business Travel (GBT), many corporate travelers believe that in-person events and meetings are important for building relationships, increasing fulfillment and productivity, and improving performance. 86% of corporate travelers said they were looking forward to getting back to business travel when it becomes safe, and 83% of decision makers said that business travel would return to previous levels over the next two years. 7 in 10 (69%) decision makers surveyed believe increased remote work will lead to more business travel in the future, and more than four in five decision makers surveyed said that business travel leads to higher profit (85%) and revenue (85%). Meanwhile, business travelers said that it played a valuable role in their professional development, for example, helping them perform better at their job (82%) and giving them more job fulfillment (83%). In addition, 87% of decision makers cite business travel as a way to reinvigorate employee engagement and agree that business travel is important to attract (84%) and retain (83%) top talent. Comparing in-person business and virtual, 82% of business travelers and 79% of decision makers say the benefits of in-person meetings outweigh the convenience of virtual participation. On the other hand, 60% of business travelers and 63% of decision makers believe creating valuable business relationships with others in virtual meeting has been more difficult over the last year. The top challenges for creating new business relationships virtually include assessing professional chemistry (56% of business travelers and 53% of decision makers), gauging real-time response (52% of both business travelers and decision makers), and lacking informal interactions with potential partners (57% of business travelers and 61% of decision makers). When it comes to work productivity and problem solving, business travelers said their productivity (84%) and problem-solving skills (86%) would increase. Moreover, 88% of business travelers cited business travel as a way to fuel creativity and innovation. The return of business travel is on the horizon, with many saying it will likely look different when it returns. There is a desire to restructure and rebuild policies around what business travel will look like. Many decision makers (73%) are seeking guidance in revising their organization’s existing business travel policies to ensure employee safety, and 78% say their organization’s business travel policies will be different than they were pre-pandemic. As business travel returns, it’s encouraging to see that more than half of decision markers (56%) and half of business travelers (53%) believe it is important for their organization to prioritize travel companies that invest in sustainability.
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[ 83% - Business travel would return to previous levels over the next two years, 79 % - the benefits of in-person events and meetings outweigh the convenience of virtual participation]
According to a survey of global business travelers conducted by American Express and American Express Global Business Travel (GBT), many corporate travelers believe that in-person events and meetings are important for building relationships, increasing fulfillment and productivity, and improving performance. 86% of corporate travelers said they were looking forward to getting back to business travel when it becomes safe, and 83% of decision makers said that business travel would return to previous levels over the next two years. 7 in 10 (69%) decision makers surveyed believe increased remote work will lead to more business travel in the future, and more than four in five decision makers surveyed said that business travel leads to higher profit (85%) and revenue (85%). Meanwhile, business travelers said that it played a valuable role in their professional development, for example, helping them perform better at their job (82%) and giving them more job fulfillment (83%). In addition, 87% of decision makers cite business travel as a way to reinvigorate employee engagement and agree that business travel is important to attract (84%) and retain (83%) top talent. Comparing in-person business and virtual, 82% of business travelers and 79% of decision makers say the benefits of in-person meetings outweigh the convenience of virtual participation. On the other hand, 60% of business travelers and 63% of decision makers believe creating valuable business relationships with others in virtual meeting has been more difficult over the last year. The top challenges for creating new business relationships virtually include assessing professional chemistry (56% of business travelers and 53% of decision makers), gauging real-time response (52% of both business travelers and decision makers), and lacking informal interactions with potential partners (57% of business travelers and 61% of decision makers). When it comes to work productivity and problem solving, business travelers said their productivity (84%) and problem-solving skills (86%) would increase. Moreover, 88% of business travelers cited business travel as a way to fuel creativity and innovation. The return of business travel is on the horizon, with many saying it will likely look different when it returns. There is a desire to restructure and rebuild policies around what business travel will look like. Many decision makers (73%) are seeking guidance in revising their organization’s existing business travel policies to ensure employee safety, and 78% say their organization’s business travel policies will be different than they were pre-pandemic. As business travel returns, it’s encouraging to see that more than half of decision markers (56%) and half of business travelers (53%) believe it is important for their organization to prioritize travel companies that invest in sustainability.
